Remember when retailers feared the rise of online shopping? Instead of standing on the beach and hoping the tide won’t come in, multi-national titans like Walmart and Target are embracing it, and adjusting their stores to be social media-friendly shopping [...]

One of the most critical elements of your operation is the upkeep and improvement of your stores, offices and locations. Its also one of your biggest cost centres. Its unlikely that you’re rolling up your sleeves to patch damaged drywall [...]

When we talk about “company culture,” we picture an inspiring CEO, a implacable vibe that everyone loves, or taking the team to play paint ball. But what about physical space? The design and layout of your environment can have a [...]

For multi-location retailers, the temptation to postpone maintenance can be strong when budgets are tight. However, this short-term thinking often leads to devastating long-term costs. Escalating Repair Costs. Minor issues, when left unaddressed, often evolve into major problems. The U.S. [...]

Running a business with numerous locations comes with its own set of challenges, especially when it comes to maintaining and renovating your locations. Whether you're a retail giant, a restaurant chain, or a bank with multiple offices, choosing the right [...]

“If you think it’s expensive to hire a professional, wait until you hire an amateur” The statement originates with a man named Red Adair, an American oil well firefighter who pioneered the highly specialized profession of extinguishing and capping oil [...]

Far too many of us these days are fantastic complainers. When someone doesn't meet our expectations, we let them know. We may even let their boss, their coworkers, their mother or everyone who will listen on social media know. There's [...]

In spite of being sectors not traditionally known for producing thoughts leaders in service, customer service becomes a central focus for success for construction contractors. There's nothing like an uncompleted job, a job that isn’t on schedule, no follow up [...]

Local focus is the heartbeat of our brand. Since 2007, Dogwood has grown from a small contracting firm to a Canada-wide service provider. This has been largely based on delivering excellent service and stubbornly refusing to lose the touch of [...]

The business world is obsessed with making good decisions. Rightly so! We want to invest in assets that bring a healthy return. We aim to hire and retain the very best talent, attract the best clients, and navigate through the [...]

“An ounce of prevention is worth a pound of cure” Benjamin Franklin famously advised fire-threatened Philadelphians in 1736 that “An ounce of prevention is worth a pound of cure.” Clearly, preventing fires is better than fighting them, but to what [...]

Some industries generate all the hype. Tech is a big one. Open LinkedIn and you’ll be hit with a wave of “AI-based startups” and groundbreaking advancements in SaaS. First, a history lesson… In the late 18th century, the first industrial [...]