If you own a retail business, you know how important it is to keep your customers happy. But there’s a balancing act between delivering the kind of great shopping experience that generates sales, while being able contain costs to a [...]

They say change is the only constant. We agree. The last few years have shown that the future is never certain. The best antidote to uncertainty is preparation. Technology and systems are at the forefront of any discussion about change [...]

Our watch words are “Building Success Through Service”. This statement is one that we’ve lived by here at Dogwood for many years, but as with all guidance statements it’s only as meaningful the actions that follow from it. For us, [...]

If we told you that it’s better to get the oil changed in your car than it is to let your engine burn out and break down, you wouldn't disagree. The cost of an oil change is nothing compared to a new engine. Maintenance [...]

Steady business growth is always the goal. But “bigger” is never “easier”. As your company grows the challenges grow with it. Concerns that were tough when you had only a couple of stores to deal with can become daunting when [...]

This October marks our 15th year in business. Time has flown by and it’s hard to believe it’s been this long. We’re grateful to everyone who has been part of the journey. Time has brought lessons, too. Some easy. Others [...]

It’s not a revelation to say that great business starts with great communication. We all know this. The problem is, we all think we’re fantastic at it even when evidence in the form of misunderstandings and errors so obviously proves [...]

Don't judge a book by its cover, or so they say. But that's exactly what today's customers, partners, vendors and shoppers are doing before deciding to enter any location or store. This has been well-understood in retail for years — [...]

"No one can predict the future. But we can all be prepared for it..." Times have sure changed, haven't they? The Covid pandemic is over, but the economic fallout is just getting started. Global supply chain issues. Inflation. Manufacturing delays. [...]

"You have to maintain a culture of transformation and also stay true to your values." Back in 2007, Dogwood was a small contractor operating from our founders home in BC. Today, we’re a national service provider operating Canada-wide, coast to [...]